Explorer - AMNH NYC App Reviews

GPS-Style Navigation via WiFi! Connect to the museum WiFi and allow the app to guide you with real-time maps (you are here). Excellent functionality, five stars!

Not once was this app able to locate where I was in the museum so its directions always start at the front doors which is of no use to me when Im lost in the museum.

... means terribly broken experience. I used this app 4 years ago and found it amazing. It helped to get the most of short 3 hour visit to the museum. Today i downloaded the app even before i got the tickets. The app is a fail. The locator doesnt work. After i spent like 30 minutes trying to understand where am i i realized the maps are not actual. The visit to the museum was a huge disappointment as i couldnt find anything but tigers and elephats in 1.5 hours. Thats how misuse of technology can kill other not seemingly related areas. Do not rely on this app unless fixed, get a paper guide.

… and I have always made sure that i’m connected to the AMNH public wifi. But I still can never get a location fix. A shame, since AMNH is one of those museums that is really hard to find your way around in when you’re trying to get to a specific place. Still, the app is a good reference and at least had good maps and exhibit information.

App was a great way to plan the trip but was useless for navigating. I connected to AMNH wifi but it never located me. Instead, navigated all day with a great paper map.

Add me to the list of those who found this app useless once inside the museum. Not once was it able to find my location & give directions from where I actually was. It was far easier to use the paper map and to ask security guards & docents for directions. Come to think of it, the signage in the museum itself is not particularly useful (maybe whoever was responsible for signs had a hand in this app?)

AMNH has great apps associated with their exhibits, I wish they would pay as much attention to this one. As mentioned, it can never locate users, therefore not helpful in finding ones way around. Exhibits listed to build a tour are not kept up to date. If you are not sure if to are going to see an IMAX film or a Planetarium, you can never find directions using program title. Love the museum, it deserves a far better App.

Im such a fan of the museum and its high quality exhibits, so its so disappointing that this app is broken! AMNH - please fix it!

I was looking forward to using this app for the highlights tour. Regretfully, the wifi signal inside the museum is so weak that the app wouldnt load.

Connect to the network, but Cannot be located. Worthless to find your way around. I guess that the museum just doesnt care. Been going on for a long time. $29 per person to come here.

It keeps telling me im offline when im not. Wont even start, just gets stuck at loading screen..too bad, really wanted to use this :(

From the moment I attempt to launch the app it notifies me that I have no internet connection, which is impossible. I am home where I have both cell service and wifi. Does this app only work when your IN the museum? Its super easy to just get a physical map at the museum (and not waste cell battery), but wanted to check it out, (TNHM being my favorite museum). What is happening in my situation? Answers invited

Tried it today, it never even opened/loaded. Just gave me a message that I was offline and stayed stuck on an opening graphic. I tried on data network and the museums wifi

If I could give zero stars... My wife and I both got errors that we werent connected to the Internet, then the infinite spinning wheel. We were, and obviously still are, since I downloaded it 5 minutes ago. And deleted it 4 minutes ago. Their website is still pushing a non-functional app. What a shame, since I plan to visit the museum this week.

I took my family to the museum and used this app to get around. It works both as a preview of the exhibits as well as to give you more info while youre there. The navigation and the experience is excellent and very easy to use. Love it.

I used this when I went to the museum. Very good and accurate about your location, but there were a few turns that sent us on the wrong direction, meaning we sort of went in a circle, but we did finally make it.

The AMNH Explorer app is a joke. The location service within the museum does not work correctly. In addition, the information that the app has regarding the key exhibits in the museum is so basic & limited (1 or 2 small paragraphs) that you are left wondering why they even bother to promote the app. If looks & feels like the museum just wanted to say they have an app. It provides little to no educational value!!??

Would be nice to have a search function and the latest exhibits

Missing some basic things! The map makes me angry!

Map and directions worked perfectly for us. Liked the extra info and general overview of exhibits. Helped us choose where to go. It would be nice if we could see planetarium and other showtimes in it.